System requirement
TimeBridge requires macOS 14 Sonoma or a later version.
Support centre
How can we help?
Start with the quick answers below. If the problem continues, contact us and we’ll help you get TimeBridge working properly.
Email supportPrivacy first
The app works offline and does not require an account.
Direct support
Contact us at support@welvoro.com for product assistance.
Quick answers
Common questions
Where is TimeBridge after I open it?
TimeBridge is a menu-bar app, so it does not open a normal Dock window. Look near the top-right of your screen for the two time-zone labels. Select them to open the TimeBridge panel.
The TimeBridge item is not visible in my menu bar
Your menu bar may be full. Quit or hide a few other menu-bar items, then reopen TimeBridge. Also check System Settings → Menu Bar and make sure TimeBridge is allowed to appear.
How do I change the two locations?
Open TimeBridge from the menu bar, select the settings control, and choose the first and second locations. You can also customise their short labels.
How is working-hours overlap calculated?
Set a start and end time for each location. TimeBridge compares the two schedules using their current time-zone rules, including daylight saving time, and shows the next shared interval.
Does TimeBridge need internet access?
No. TimeBridge uses the time-zone information provided by macOS and performs its calculations locally.
What information should I include in a support request?
Include your macOS version, Mac model, TimeBridge version, the steps that reproduce the problem and a screenshot if it helps. Please do not include passwords or unrelated sensitive information.
Still need help?
Talk directly to Welvoro support.
Send a clear description of the issue and we’ll respond as soon as reasonably possible.